Carl Crafar
Chief Operating Officer, Operations & Service Delivery
Carl joined the Ministry in August 2016 to lead the Ministry’s Operations and Service Delivery Group (OSD). OSD comprises more than 2,500 staff and is responsible for the delivery of most of the Ministry’s customer-facing courts and frontline services. OSD is led by the Chief Operating Officer and organised in to 4 groups that are each led by a Group Manager. Carl has an Executive Masters degree in Public Administration and has had a long involvement with the social sector and held a number of senior roles in both service delivery and housing.